Issue Description Solution Status Last updated Difficulties synchronizing mail-enabled Active Directory groups with Office 365 Mail-enabled Active Directory groups that do not have an email address that ends in @exchange.iu.edu will not be synchronized with Office 365. Contact your departmental IT Pro to have Active Directory groups mail-enabled properly.
Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want. Step 1 – Go to Microsoft account and sign in with your Microsoft account in order to upgrade to Microsoft office 2016 with office 365 subscription. Step 2 – Once you are signed in with your account, Click on ‘Install>’ button under the Install “New: Office 2016 is now available”.
Known issue May 5, 2017 Teams for Office 365 is unavailable. If you click the Teams tile, you'll see the message 'Ask your IT administrator for access to Microsoft Teams.'
Teams is currently not available for educational institutions. Teams is under evaluation by administrators at IU. Known issue March 14, 2017 In Windows, hyperlinks in saved message files (.msg) will not open. When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. Copy the URL of the hyperlink and paste it in the appropriate application.
Known issue June 16, 2016 Unable to activate Office 365 apps on iOS devices Newly downloaded or updated copies of Office 365 cannot authenticate on iOS devices. With CAS + Duo, you will be prompted multiple times to authenticate in an endless loop.
The problem is resolved on iOS devices running iOS version 10.0.1 or later. Microsoft is working on software updates that may resolve the issue for users who cannot update to at least iOS 10.0.1. In the meantime, you may also contact your for further assistance. Known issue September 15, 2016 Two-Step Login (Duo) screen cut off during Office 365 account sign-in When signing into your Office 365 account using any Office desktop application for Windows, the Duo screen does not completely fit in the window and some options are cut off the screen. Press Tab on your keyboard to scroll down and view the rest of the Duo options. Known issue August 10, 2016 In Windows, hyperlinks in saved message files (.msg) will not open.
When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. Copy the URL of the hyperlink and paste it in the appropriate application. Known issue June 16, 2016 Incorrect default time zone settings for new calendar events from Outlook 2016 for OS X Calendar entries appear to be an hour off when Daylight Saving Time is in effect. To prevent this from occurring on new calendar events, make sure the default time zone is set to Eastern Time (US & Canada), rather than Indiana (East).
Access this setting by selecting Preferences. From the Outlook menu, and clicking Calendar. Known issue March 18, 2016 Incorrect default time zone settings for new events from Outlook 2016 on IUanyWare while in Mac OS X From OS X, using the IUanyWare version of Outlook 2016, calendar entries appear to be an hour off when Daylight Saving Time is in effect.
To prevent this from occurring on new calendar events, to a city in the Eastern time zone that is not in Indiana (e.g., New York). Known issue March 18, 2016 Mailto links not working in Outlook 2016 for Mac In version 15.36.1, mailto links do not work. If you click a mail link, a new message window opens normally, but it will not be delivered if sent, nor will a copy be placed in Sent Items. Updated to Outlook 2016 for Mac version 15.37 or later.
Resolved August 16, 2017 OnBase integration not available Office 2016 integration is not available for IU's current version of OnBase (version 15 SP2). IU has upgraded to OnBase version 16 SP1, which is compatible with Office 2016.
Resolved March 3, 2017 Appointments created in Windows versions of Outlook appear to be meetings in Outlook 2016 for Mac. When you create an appointment in any version of Outlook for Windows and then attempt to edit it in Outlook for Mac, it will appear to be a meeting. It will indicate the invitation hasn't been sent, will have the option to Send instead of Save & Close, and will have the Organizer Meeting ribbon instead of Appointment.
Update to Outlook 2016 for Mac version 15.27 or later. If that is not possible, in Outlook 2016 for Mac, while editing the item, click Cancel, which will revert the meeting back to an appointment. Then click Save & Close.
Resolved October 13, 2016 Office 2016 installed from the Office 365 service reports that your subscription has expired If you installed Office 2016 using the Office 365 service, you must keep your subscription active by signing into your IU Office 365 account at least once every 30 days. Sign into your Office 365 account:. From any Office 2016 application, in the top right, choose Sign In.
When prompted for an email address, enter your IU username followed by @iu.edu, e.g., [email protected]. When redirected to log into CAS, use your IU username and passphrase. Resolved April 4, 2016 Outlook 2016 for OS X certificate difficulties After updating to Outlook 2016 to version 15.19.1, you may see a pop-up warning you that 'A secure connection cannot be established with the server exchange.iu.edu because its intermediate or root certificate cannot be found', and prompting you to either Continue or Show certificate. This issue was resolved with an updated certificate. Resolved March 18, 2016 Skype for Business 2016 difficulties synchronizing address book When using Skype for Business 2016, you may experience difficulties searching for contacts. Also, a 'Cannot Synchronize Address Book' notification message may appear at the bottom.
This issue has been resolved with patches. Resolved January 27, 2016 Office 2013 compatibility issues Office 2016 automatically uninstalls the Office 2013 suite. Also, Office 2016 cannot coexist with stand-alone Office 2013 applications, such as SharePoint Designer, InfoPath, Visio Professional, Visio Standard, Project Professional, and Project Standard (as well as Word, Excel, PowerPoint, Outlook, Publisher, and Access). UITS recommends installing Office 2016 only if you no longer need any Office 2013 applications that are not part of the Office Professional Plus 2016 suite available at IU.
Resolved November 6, 2015 OS X 10.11 (El Capitan) compatibility issues Office 2016 applications may experience frequent hangs and crashes. There have been some reports that this may deactivate Office's license.
Update to OS X 10.11.1 (or higher) and the latest version of Microsoft Office 2016. Resolved November 6, 2015.
I’m ready to switch from Apple Pages to Microsoft Word and hear that Microsoft just released an entirely new and updated Office 2016. What’s the easy way to upgrade?
You’re correct that Microsoft has just released a completely new, completely redesigned version of its flagship product, Microsoft Office, for Mac systems. In fact, it’s a cross-platform release and is new for Windows systems too, along with iPad, Android and Windows tablet support and a completely different way of working with OneDrive, Microsoft’s cloud storage system (that competes with iCloud, Apple’s cloud storage system). The entire Microsoft Office 2016 suite for Mac includes Excel, PowerPoint, OneNote, Word and Outlook, though it sounds like you might only be looking for the word processor piece of that (Microsoft Word). Unlike previous years when it was priced at almost $500 for the entire suite of programs, Microsoft’s apparently rethought its pricing strategy too and you can get everything for $150 in the Home & Student download edition through, for example,. We were lucky here at AskDaveTaylor in that Microsoft sent us along a license key for testing and review purposes. That’s my disclosure too, in case you’re wondering. ? To get started with the download, you can log in to the after you’ve received your license key (either from Amazon, Microsoft.com, or from purchasing a license at the local retail store).
It’ll look like this: If you look closely, you’ll see that mine shows “PC/Mac Installs Used: 0”. This is a big deal, actually, because for the first time I can remember, Microsoft is using the same license for either platform. With this license, I get five installs, whether I want to use them on Macs, Windows systems, iPads, or my Windows Phone is up to me. Very nice improvement over the Mac license as completely separate from a Windows license. To proceed, I’ll click “Install ”.
Look at that list of “Other Devices”. So impressive! But let’s stay focused on the Mac side. You can see that since I am already on a MacBook Pro, it’s default selected “Office 2016 for Mac” as the version to install.
A click on “Install” and it’ll download the Office Installer: I found this download to move pretty quickly, but depending on connectivity, it might take you a few minutes to get the entire package. Once downloaded, the installer should pop right up and start: If you’ve used the Mac for any length of time, you’re already familiar with this process. Let’s look at one thing, however: disk space required. That’s shown on a subsequent screen: It’s slightly disappointing that there’s no way to pick and choose which of the Microsoft Office 2016 tools you want to install — in your case, perhaps just Word, in our case, everything but Outlook — but that’s something that can hopefully be tweaked after installation.
Meanwhile, just notice the install takes up 6.78GB of space on your computer. Before you start the install, then, make sure you have that much disk space! A click on “Install”, a few additional clicks to accept a user license that you’re not going to read (we don’t!) and Hurray! Well, almost. Click “Close” and you’ll have Word 2016 launch, but with a few informational windows along the way, starting with this highlight of updated features and capabilities: Okay, sounds good! Click on “Get started ” to proceed and Office actually starts up: It really is smart to use this account because it makes it absolutely a no-brainer to have cloud-based backups of your documents, spreadsheets, presentations and related.
Once you’re signed in, there’s one more step: I picked Colorful – it’s very nice! – and, finally, a click on “Continue ” and Microsoft Word 2016 finally launches. Office 2016 installed. Mission accomplished. And boy is the interface a much overdue facelift and improvement, as you can see in this peek at a column I’m writing for the local newspaper in Microsoft Word 2016: Huge props to Microsoft for a very, very well done upgrade. Office 2016 feels like a completely new and very Mac-friendly application suite that might just replace Pages, Numbers, Keynote and the rest of the Apple office suite on our Mac systems here in the office.